Solar Calling Scripts

TalkEasy Solar Telecalling Scripts: PM Surya Ghar Subsidy & Rooftop Assessments

Rooftop solar telecalling combines technical education with financial engineering. Homeowners want to slash their electricity bills and secure government subsidies, but they worry about terrace leaks and installer reliability. High-performing callers guide prospects through system sizing, net-metering approvals, and bank financing.

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Solar rooftop assessment telecalling script example

Use this script to qualify residential homeowners and schedule a free satellite or in-person roof survey.

Opening: "Hello [Homeowner Name], this is [Your Name] from [Solar Company Name]. I am calling regarding your rooftop solar subsidy enquiry. Under the PM Surya Ghar scheme, the central government is crediting up to ₹78,000 directly into bank accounts for 3 kW rooftop solar plants. Do you have 30 seconds to check if your terrace qualifies?"
Acknowledge & Bill Context: "If your monthly electricity bill is currently ₹3,000 or more, a 3 kW system reduces your DISCOM power bill by up to 90%."
Value Proposition: "We use Bloomberg Tier-1 monocrystalline panels with a 25-year performance warranty and non-penetrating ballast mounting that requires zero roof drilling."
The Call to Action: "Our solar engineer can conduct a free satellite shadow-mapping assessment of your terrace this afternoon. What was your average summer electricity bill amount?"
Follow-up Assurance: "I will WhatsApp you a 3D solar layout report and subsidy calculation for your exact address in 15 minutes."
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Questions to qualify a rooftop solar lead

Ensure the prospect owns the terrace and consumes sufficient electricity before dispatching an on-site survey engineer.

  • 1
    Roof Ownership: "Do you own the independent roof terrace on your building, or is it a shared apartment common roof?"
  • 2
    Average Monthly Bill: "What is your average bi-monthly or monthly electricity bill during peak summer months?"
  • 3
    Available Shadow-Free Area: "Approximately how much open terrace area do you have—at least 250 to 300 square feet?"
  • 4
    DISCOM & Phase: "Which electricity board supplies your home, and do you currently have a single-phase or three-phase meter connection?"
  • 5
    Financing Preference: "Would you prefer paying upfront to maximize immediate savings, or using a 7% collateral-free solar bank loan where savings pay the EMI?"

Ask for the rooftop survey and shadow analysis

Offer a technical satellite survey to build credibility before asking the customer to commit to an installation contract.

  • 1
    Satellite 3D Mapping Close: "Our engineering desk can run a 3D Google Earth shadow simulation of your roof in 10 minutes to verify your exact sunlight hours."
  • 2
    Free Site Visit Close: "Our certified field technician can visit your terrace tomorrow at 11 AM to inspect the meter board, test structural ballast stability, and confirm net-metering feasibility."
  • 3
    Direct Subsidy Reservation: "PM Surya Ghar subsidy quotas for [City/DISCOM] are processed on a first-come, first-served basis; booking your survey locks in your portal registration."
  • 4
    Confirmation Lock: "I have scheduled the satellite assessment for 11 AM tomorrow. Please text us a photo of your latest electricity bill on WhatsApp so we can complete the load profile."

Handle solar objections without inventing facts

Maintain technical honesty. Explain realistic net-metering timelines and weather variability transparently.

  • 1
    On High Upfront Cost: Highlight the direct ₹78,000 DBT government subsidy and show how 7% solar bank loans allow power bill savings to cover monthly EMIs.
  • 2
    On Roof Leakage Concerns: Detail the use of pre-cast concrete ballast blocks with heavy-duty rubber buffer pads that sit directly on the floor with zero roof drilling.
  • 3
    On Monsoon Generation: Clarify that grid-tied on-grid systems bank surplus power with DISCOM in summer, creating net-metering credits that offset cloudy monsoon months.
  • 4
    On Installer Reliability: Provide Bloomberg Tier-1 manufacturer warranty certificates (Tata, Waaree, Adani) with direct 25-year company backing.

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