Heyo Phone vs TalkEasy: Price, Users, IVR and AI Compared

Heyo Phone costs ₹300 a month plus GST for 2 users on its Lite plan, or ₹600 plus GST for 5 users with an IVR menu on Pro, both with unlimited minutes and a WhatsApp Business number. TalkEasy by GrowEasy's Pro plan costs ₹999 plus GST for unlimited users, with 3 hours of talktime a day.

Heyo is the cheaper choice for up to 5 people on one number, and the one with IVR and WhatsApp in its plans. TalkEasy is the choice when 6 or more people share the number, or when a manager wants AI summaries of calls and automatic callbacks to missed callers more than an IVR menu.

Heyo Phone here means the business-number app at heyophone.com, which its Play listing says is powered by MyOperator, not the Heyo AI video-maker app. Disclosure: TalkEasy is our product.

Heyo Phone vs TalkEasy at a glance

How we compared: prices and features from each provider's official pricing page, product pages and app-store listings, checked in September 2026. Prices exclude 18% GST unless stated.

The short version: Heyo gives more calling for less money to very small teams, and TalkEasy gives more people and more AI per number.

What each costs by team size

Heyo prices by plan size; TalkEasy prices by talk time. That is why the table below has one Heyo column and two TalkEasy columns. All figures are monthly and include 18% GST.

TalkEasy's pricing page doesn't say whether the 3 hours a day is one allowance for the whole account or 3 hours for each user. The last column assumes one allowance shared across the account; if it is per user, that bill is lower.

How the figures are worked out:

1. Heyo Lite: ₹300 × 1.18 = ₹354. Heyo Pro: ₹600 × 1.18 = ₹708.
2. TalkEasy Pro: ₹999 × 1.18 = ₹1,178.82.
3. TalkEasy at 5 hours a day: 2 hours over the allowance × 26 working days = 52 hours; 52 × ₹49 = ₹2,548; (₹999 + ₹2,548) × 1.18 = ₹4,185.46.

Up to 5 people, Heyo costs ₹471 to ₹825 a month less than TalkEasy and never meters minutes. From 6 people, Heyo has no plan for one shared number, and TalkEasy's single price covers any headcount while calls stay near 3 hours a day. The full working for other team sizes is in TalkEasy pricing.

Where Heyo Phone is stronger

• Price for 1 to 5 people. ₹354 or ₹708 a month with GST, and no talk-time meter.
• Unlimited minutes. Both plans include unlimited minutes, and Heyo's Play listing says unlimited incoming and outgoing calls. A team on the phone all day pays the same.
• IVR on Pro. Heyo Pro includes an IVR with 2 departments and multiple agents. Lite gets a greeting message and a business caller tune instead.
• WhatsApp on the same number. Both plans include the WhatsApp Business API, with multi-user chat and bulk campaigns. Heyo passes Meta's message charges through with zero markup, and replies to customer-started chats within 24 hours are free.
• Caller trust. Heyo offers Truecaller verified caller ID, so customers see your brand name.
• Track record and apps. Heyo has been on Google Play since January 2022, with 10L+ downloads, and also has an iPhone app on the App Store.
• A stated recording window. Call recordings are kept for up to 6 months on both plans.

Where TalkEasy is stronger

• No user cap. Pro covers unlimited users for ₹999 + GST, so the 6th, 10th or 20th person costs nothing extra. Heyo stops at 5.
• Summaries instead of recordings to listen to. After each recorded call, TalkEasy writes a summary of the customer's requirement, objections, next follow-up and outcome, usually within a couple of minutes. AI call insights flag competitor mentions, buying intent and pricing talk across calls.
• Missed callers get called back, not just logged. With missed-call automation on, TalkEasy calls back missed callers automatically, 24x7, following your routing rules. Heyo instead alerts your staff by pop-up, in-app or SMS notification, takes a voicemail, and leaves the callback to them.
• An AI receptionist for after hours. It answers calls after hours, on weekends and on holidays, captures lead details, and transfers the call or books a callback.

Both apps share calls among staff and report on each person's calls. Heyo sends daily staff call reports on WhatsApp. TalkEasy routes calls by team, department or availability, with separate office-hours and after-hours rules, and its analytics add answer rate, peak calling hours and per-agent reports.

Number, KYC and set-up

Heyo gives you a fixed landline-series DID, such as an 011, 022 or 080 number, picked automatically; you can't choose it. KYC is mandatory before a number is assigned, and Heyo says you can complete it with Aadhaar alone, without GST details.

TalkEasy gives you a cloud business number that runs in the TalkEasy app alongside your existing SIM, so there is no new SIM or handset. The whole team shares it, and every call is logged against the number whoever answers.

Under DoT's business-connections framework, KYC of each end user is mandatory before activation. How KYC works, and what documents providers ask for, is covered in the virtual number guide for India.

Trial, refunds and billing

Heyo offers a 3-day free trial and has no refund policy, so use those 3 days to test call quality, the IVR and WhatsApp with real customers. Both Heyo plans are paid month by month.

TalkEasy's Pro plan is priced by the month, and extra talktime is bought in the app by UPI, card or netbanking, with an invoice saved to your account.

Choose Heyo Phone if

• Your team is 1 to 5 people, where Heyo costs less every month.
• You want an IVR greeting or press-1 menu (Pro) or WhatsApp on the same number (both plans).
• Your team is on the phone most of the day and unlimited minutes matter more than AI.
• You want an app on both Google Play and the App Store with a long public review record.

Choose TalkEasy if

• 6 or more people need to answer or call from one business number.
• A manager wants a summary of every recorded call instead of listening to recordings.
• You want missed callers called back automatically, and an AI receptionist after hours.
• Your team's calls add up to about 3 hours a day or less.

Not sure which side of the line you're on? Is TalkEasy worth it has a three-question test and the break-even talk time by team size.

Other Heyo Phone alternatives in India

If neither fits, these are the nearest options on price and team size (official pages, prices before GST):

• Superfone: ₹599 a month for one number and 3 users, plus ₹200 per extra member, paid quarterly or longer; yearly plans include unlimited outgoing calls. See TalkEasy vs Superfone.
• MyOperator Sedan: ₹5,000 a month billed yearly for 10 users, with IVR, unlimited calling and WhatsApp. Heyo is powered by MyOperator, so this is the same company one size up. See MyOperator alternatives.
• Zoho Voice Business Phone Team: ₹999 a month billed annually for up to 10 users, with 1,000 free outgoing minutes a month and call charges beyond that. It suits teams already on Zoho apps.

Every provider with prices and number types is in the best virtual number providers in India.

More than 5 people on one number? Compare Pro and Enterprise on the TalkEasy pricing page.

Last reviewed 24 September 2026.