Call Analytics for Professional Services Teams Tracking Every Client enquiry
See answered calls, missed calls, response coverage, and team activity in one dashboard—so managers can improve how prospective clients are handled.
Trusted by 2500+ businesses- Firm-Wide Billable Time Analytics
- Client Inquiry Response Durations
- Retainer Client Call Reports
- 5000+
- Business Calls Managed Daily
- 24x7
- AI Call Handling
- 100%
- Business Call Tracking
- 1 Dashboard
- Complete Team Visibility
BUILT FOR PROFESSIONAL SERVICES TEAMS
A performance dashboard across new business and client accounts
Instead of guessing whether new business calls are being missed, TalkEasy's analytics break down call volume and answer rate by consultant and call type.
Why teams choose TalkEasy
What makes this different
Built around the way professional services teams actually handle customer calls.
- 01
Separates new business from client account calls
See call volume and answer rate for prospecting versus existing account calls independently.
- 02
Tracks answer rate during delivery-heavy periods
Spot when new business calls are most likely to be missed because the team is focused on delivery.
- 03
Reports consultant performance individually
See which consultants are handling call volume most effectively.
Practical ways to work better
TalkEasy helps Sales Call Analytics for Professional Services teams respond faster and stay organized.
New business call tracking
See how many prospect calls are answered versus missed.
Consultant performance comparison
Compare answer rate across your team.
Delivery-period call coverage review
See if call answer rate drops during busy delivery periods.
Benefits for your team
Turn every customer conversation into a clearer next step.
Visibility into missed new business calls
See exactly how many new enquiries are being missed.
Data-backed capacity decisions
Know when the team needs support answering calls during busy delivery periods.
Reports ready for partner reviews
Download performance data without manually compiling it.
Know exactly how your firm performs on the phone
Set up call analytics for your team.