Call Analytics for Professional Services

Know Exactly How Your Firm Performs on the Phone

See call volume, answer rate, and consultant performance across new business and existing accounts, so you know exactly where to focus.

Explore Call Analytics
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  • Built for your workflow
  • AI-powered conversations
5000+
Business Calls Managed Daily
24x7
AI Call Handling
100%
Business Call Tracking
1 Dashboard
Complete Team Visibility

BUILT FOR PROFESSIONAL SERVICES TEAMS

A performance dashboard across new business and client accounts

Instead of guessing whether new business calls are being missed, TalkEasy's analytics break down call volume and answer rate by consultant and call type.

Why teams choose TalkEasy

What makes this different

Built around the way professional services teams actually handle customer calls.

  • 01

    Separates new business from client account calls

    See call volume and answer rate for prospecting versus existing account calls independently.

  • 02

    Tracks answer rate during delivery-heavy periods

    Spot when new business calls are most likely to be missed because the team is focused on delivery.

  • 03

    Reports consultant performance individually

    See which consultants are handling call volume most effectively.

Practical ways to work better

TalkEasy helps Sales Call Analytics for Professional Services teams respond faster and stay organized.

New business call tracking

See how many prospect calls are answered versus missed.

Consultant performance comparison

Compare answer rate across your team.

Delivery-period call coverage review

See if call answer rate drops during busy delivery periods.

Benefits for your team

Turn every customer conversation into a clearer next step.

  • Visibility into missed new business calls

    See exactly how many new enquiries are being missed.

  • Data-backed capacity decisions

    Know when the team needs support answering calls during busy delivery periods.

  • Reports ready for partner reviews

    Download performance data without manually compiling it.

Key features

Purpose-built for Professional Services teams.

Get started in minutes

Set up your industry workflow in a few simple steps.

  1. 1

    Calls are tracked automatically

    No manual logging needed.

  2. 2

    View your dashboard

    See volume, answer rate, and performance by call type.

  3. 3

    Export reports as needed

    Download data for partner or management reviews.

Manage Calls on the gowith the TalkEasy App

Available on Android and IOS, Stay connected with your team and customers, anytime, anywhere

Trusted by Businesses That Never Miss a Call

From startups to growing teams, businesses rely on TalkEasy to streamline communication and close more opportunities.

  • “The AI summaries and analytics help us coach our team better. We save 10+ hours every week on call reviews”
    RS

    Rohit Sharma

    Business Owner

  • “We stopped losing leads to missed calls. Every enquiry now gets a callback the same day, automatically.”
    PM

    Priya Mehta

    Business Owner

  • “Setting up numbers for the whole sales floor took an afternoon. The shared inbox alone was worth it.”
    NS

    Nidhi Singh

    Business Owner

Frequently asked questions about Sales Call Analytics for Professional Services

Know exactly how your firm performs on the phone

Set up call analytics for your team.

Explore Call Analytics